Our vision is ‘Tennis Opened Up’, and our mission is to transform communities through tennis, focusing on three areas – making tennis welcoming, enjoyable and inspiring to everyone.
About the Tournament -Lexus Ilkley Open
The Lexus Ilkley Open is one of the highlights of the summer grass court season with world-class tennis. The Ilkley Open was a grass court tennis event founded in May 1885 as the Ilkley Tournament.
About the Role
As a Ticket Support Operator, you’ll assist in all aspects of on-site day-to-day operation of the Ticketing Team. You will provide a customer-friendly ticket experience for all tennis fans attending our grass court events. You will be an innovative problem solver with strong communication and collaboration skills. Exceptional attention to detail and task management capabilities are essential to ensure the customer receives exceptional service.
Application process
The advertisement window for this role is from Friday 21st March – Friday 3rd April. The Recruitment & Onboarding team will review your application and confirm as to whether you will be invited to our compulsory assessment day, held at Nottingham Tennis Centre, University Boulevard, Nottingham, NG7 2QH on Thursday 24th April at 09:00 – 17:00. Further information will be provided to those invited to the assessment centre. Following the assessment centre, you will be contacted by our Recruitment & Onboarding team to confirm if you have been successful in your application. From there, you will be invited to our Ticketing system online training sessions, which are mandatory and likely to take place on Tuesday 6th May and/or Wednesday 7th May.
Location
Ilkley Lawn Tennis & Squash Club, Stourtion Road, Ilkley, LS29 9BG
Shift Patterns
- 08:45am - 18:45
- Saturday 7th June - Sunday 15th June 2025 (Lexus Ilkley Open WTA125)
Payment
- You will be paid via a timesheet method, and you will be required to log your hours, and this will be checked and approved by your line manager
- Hours worked in June will be paid on July 20th
- Payment will be made by credit transfer direct to your bank or building society